Hands and Eyes Support
Overview
Use Cases
Remote Troubleshooting
When technical issues arise at a remote site, our technicians can provide real-time assistance, guiding on-site personnel to diagnose and resolve the problem promptly.
Hardware Installations:
Need hardware installed at a distant location? We’ve got you covered. Our
technicians ensure that installations are done correctly the first time.
Equipment Audits:
Regular audits and inventory checks can be challenging for remote sites. Our technicians can perform these tasks efficiently, helping you maintain an accurate record of your IT assets.
Site Surveys
Prior to a major IT deployment or expansion, a site survey is essential. Our team can assess the site and provide valuable insights to inform your decisions.
Key Features
Global Reach
Responsive Support
Comprehensive Service
Detailed Reporting
Business Benefits
Minimized Downtime
Cost-Efficiency
Accurate Asset Tracking
Scalable Support
FAQs
Hands and Eyes Support is a service that provides on-site assistance for remote IT troubleshooting. It
involves a technician physically present at the location to perform tasks as directed by remote IT experts.
IT Project Resources are experienced professionals dedicated to managing and executing IT projects.
They can ensure that your projects are completed on time, within budget, and meet your objectives.
Yes, Field Technicians are available for emergency on-site support. They are ready to respond quickly
to critical IT issues to minimize downtime and ensure business continuity.
To request Field Technicians for your business, please contact our Talent Solutions team. They will
assess your needs and promptly arrange for the deployment of Field Technicians to your location.
